After Apple replaced my 2 gigabyte first generation iPod Nano with a nifty little 8Gb sixth generation model (due to a product recall), I found myself using that in preference to my Cowon X7, even though the latter has 160Gb storage. The consequence of this is that I allowed the X7 to completely discharge.
No problem, I thought, just charge it up again. But no! Things are not that simple. It transpires that the Cowon firmware doesn’t take kindly to a fully discharged battery, and won’t let it charge. I did a spot of Googling, and discovered a suggested solution – to connect it to the charger for a long period – 100h was mentioned.
Well, I tried that, to no avail.
A second suggestion was to open up the case, and briefly short out two wires that connect the main circuit board to the battery. This then resets the system so it can charge the battery. Opening the device was quite tricky. It’s held together by four tiny T6 torx screws. A visit to the workshop, and the screws were out. The two halves of the case are clicked together, and took a bit of leverage to separate. This done, the innards are exposed – everything remains attached to the front of the case.
This is what’s revealed when the back of the unit is removed. Most of the space is occupied by the hard drive and the battery. The PCBs on the left are partly covered by a thin blue film of insulator.
Here’s a close-up showing the connections that need to be shorted. You need to gently peel back the blue film, then use a paperclip or similar to short out the two soldered joints (black and red wires) at bottom right.
After that, the device starts accepting charge again. A couple of hours later, the battery was fully charged and I was ready to go.
This problem seems quite widespread and I saw several instances in discussion forums around the web. It does appear to be a significantly bonkers design flaw. Still, now I know what to do!
7th March 2015 at 7:59 pm
buen aporte
11th August 2015 at 11:52 pm
Wow, this sounds crazy but as our X7 wasn’t working anyway I tried it and it works. I was concerned about shorting a battery… but all good and X7 started up again as soon as I plugged it into the wall charger. Now fully charged and happy! Thank you!
22nd October 2015 at 10:05 am
Thank you for finding the solution to the crazy Cowon X7 .
I was dubious about shorting out the board , but it worked for me.
No sparks from the connections at all , I used a staple to do the job.
The X7 is a cranky beast but a great way to move data and listen to music aswell , Bluetooth to the car stereo is a godsend.
31st January 2016 at 12:21 am
Thank you so much, I’ve been pissed off about this for a week, but with the right tools this was an easy job and worked brilliantly, now charging.
Thanks Grumpy Bob
4th April 2016 at 12:12 pm
Thanks for this excellent tutorial. Cowon X7 now working again.
15th April 2016 at 1:14 pm
Just had to do the short circuit trick to mine, worked straight away, many thanks for the tip.
Dave
7th May 2016 at 4:23 pm
This method really does work ! Last time this happened to my x7 I paid to have it fixed costing £45 approx. Tim
7th September 2016 at 4:46 pm
Thank you !
This tip saved my X7 today.
I also took the time to fix my “volume up” button which kept on jamming depressed.
I slightly enlarged the hole and now it is back to normal condition.
=)
18th September 2016 at 2:27 pm
Many thanks for this, my X7 works again.
(I wonder if it’s prepared this way for the services to make simple money with this trick?! :-))
7th November 2016 at 7:18 pm
I touched the paperclip onto the two wires…does it need to be plugged in to do this?
17th November 2016 at 9:42 am
No, not plugged in as far as I recall!
9th November 2016 at 10:46 pm
Also…when I hit the power button I can hear the unit power up for about 4 seconds…then it dies
6th April 2017 at 6:05 am
Is it as simple as touching the paperclip to the two soldered joints? Is that how one shorts something? Sorry, my technical knowledge is severely lacking. I’d like to try this as my x7 has been dead for a long time.
6th April 2017 at 6:09 am
Yes, that’s exactly what I did.
29th May 2017 at 5:59 pm
Thank you so much for sharing this fix. It worked first time to solve the same problem. So many frustrations with the X7 but the quality of the sound still makes it all worthwhile.
Once again be safe in the knowledge of how many happy x7 owners you have helped, thank you!
4th September 2018 at 8:58 am
Perfect! It works! Thank you very much
18th February 2020 at 9:06 am
thanks for sharing this ! my X7 is now charging again
WOW
thanks
11th June 2021 at 9:13 am
X7 works! thank you… I was thinking to change the battery and while searching for it I have accidentally found this post. I have not used it for the last 3-4 yrs. Hope it will give a similar backup… I almost opened the battery… LOL.
17th May 2023 at 5:03 pm
my cowan x7 fell down on the floor. when i turned it on the storage doesn’t work. like it doesnt play music or sth. what should i do?